read our policies & protocols

Our priority is the safety and well-being of your pets and our team. We monitor air quality through PurpleAir and select hike locations in areas with the best possible conditions.

AQI 0–100
Normal operations. No additional precautions are needed.

AQI 101–150

• Exercise caution, especially with senior dogs or pets with respiratory conditions

• Avoid high-intensity activities such as fetch

• Staff may wear masks

• Hikes and walks may be shortened if dogs show signs of discomfort such as coughing or fatigue

AQI 151–200

• Air quality is unhealthy; extra caution will be taken

• Walks or hikes may be shortened, rescheduled, or cancelled and credited

• For pet sitting, outdoor activity will be limited to potty breaks and short walks

• Windows will be kept closed in client homes

• Clients will be notified if adjustments are necessary

• Staff may wear masks and limit outdoor exposure

• Indoor enrichment will be provided for pets whenever possible

AQI 201 and Above

• All non-essential outdoor activities will be paused

• Pet sitting will be modified to keep pets and staff safe

• Owners will be contacted to discuss changes

Emergency Response
In an emergency, we will use all available resources, including emergency contacts, and always prioritize the safety of pets and staff. If a fire is dangerously approaching, clients will be notified and are encouraged to return home as quickly as possible to evacuate their pets. Powder Paws cannot be responsible for the safe evacuation of every pet in our care, but we promise to make a valid attempt to ensure their safety in case of an emergency.

When temperatures rise above 75°F, we take extra precautions to ensure every dog’s safety and comfort. These guidelines go in effect until temperatures return to cooler levels.

1. Trail Selection

Staff will only choose trails with shade and access to fresh water such as creeks, rivers, or lakes.

Staff will avoid Red Dirt Trail, Emerald Mountain, Cow Creek, Skyline, and Uranium Mine when temperatures exceed 75°F.

Preferred trails include Spring Creek, Creekside, Sanctuary, Sarvis, and trails on Rabbit Ears Pass, Mt Werner, and Buffalo Pass.

2. Avoid Hot Surfaces

Staff will avoid walking dogs on pavement or asphalt in hot weather, as these surfaces can burn paws quickly.

Staff will prioritize grass, dirt, or shaded trails instead.

3. Advocate for the Dogs

We will consider each dog’s age, breed, and energy level. Senior dogs often need more breaks and a slower pace.

We are aware how some dogs may overexert themselves; so we will ensure they rest when needed.

We will keep in mind that dark-coated dogs can overheat more quickly.

4. No Fetch Unless in Water

Staff will avoid fetch and high energy activity on land during hot weather to prevent overexertion.

Fetch may be played in water to allow cooling while exercising.

5. Hydration is Mandatory

Staff will bring a full water supply (such as a camelback) for all dogs on every walk or hike. They also carry backup water supply in their vehicles.

They are required to carry a collapsible water bowl and offer water frequently.

Staff is instructed to monitor dogs’ heat levels by paying close attention to the dogs’ tongues, which can indicate overheating and exhaustion.

6. Cut Activities Short if Needed

Signs of heat stress include excessive panting, enlarged and low-hanging tongue, slowing down, attempting to turn back, glassy eyes, and heavy drooling.

If observed, staff will end the walk or hike immediately and cool the dog in a shaded, safe area.

7. Car Heat Safety

Staff knows to allow the vehicle to cool with air conditioning before loading dogs. All dogs will be offered water during this time.

8. Hiking Time

We strive to hike earlier in the day when possible, so clients are asked to let us know when they are flexible on time when making their requests. This ensures we have the best chance at keeping the dogs cool on our hikes.